Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.
Web browser cookies
What information is collected?
We collect information from the devices and networks that you use to access our website and/or our mobile applications. Information collected by us may include:
• Personal details that you enter and submit, for example, your name, your e-mail address, your company name and your telephone number.
• Your IP address, your mobile device, referrer, web pages and any other information stored in logs.
• As part of the mobile applications data collection process, the GPS of the location may be captured automatically.
• Session information stored in cookies.
• The mobile applications store user preferences which the user can change within the desktop application.
What is this information used for?
• To provide you with our solution & personalise the user experience
• To follow up with you by email or phone.
• To respond to your emails.
• To provide customer service.
• For any other purpose for which the information was collected.
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How do we protect your information?
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Our servers are located in secure facilities. We have enabled HTTPS access to our website. When our mobile applications communicate with our website to request and send information, that information is sent using HTTPS. Access to your data on our website is also password-protected.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Our website, our mobile applications, products and services are all directed to people who are at least 18 years old. If we discover that we have collected personal information of a child under 18 years, we will take steps to delete such information from our files as soon as possible.
Last revised on October 22nd 2018.
Unit 3b Shivers Business Park
21 Hillhead Road
t. 0044 (0) 28 7963 9459